Check if your smart meter should work in smart mode

This tool can tell you what type of smart meter you have in your home and if it should work in smart mode. It can’t tell you if it’s currently sending readings to your supplier.

Smart mode means your meter should automatically send readings to your supplier. If it’s not working in smart mode, you’ll need to send regular meter readings yourself.

If you have a pay as you go (PAYG) or 'prepay' smart meter, smart mode means you can top up online.

The tool can also tell you if your meter should work in smart mode after switching supplier.